Shipping and Delivery

Effective Date: 01/01/2020

Thank you for choosing NewMatrimony.in to be a part of your journey towards finding a life partner. This Shipping and Delivery Policy outlines the details of our services and how we facilitate the connection between potential life partners.

1. Service Overview:

NewMatrimony.in is an online platform dedicated to helping individuals find their life partners through a secure and user-friendly platform. We do not involve physical shipping or delivery of products. Instead, we provide a virtual platform for users to create profiles, search for potential partners, communicate, and build connections.

2. Account Creation and Profile Setup:

Upon registration, users are required to provide accurate and up-to-date information to create their profiles. We ensure that all profiles are genuine and authentic to maintain the integrity of our platform.

3. Partner Search and Communication:

Our platform offers advanced search features that allow users to filter potential partners based on various criteria, including age, religion, education, interests, and more. Users can engage in communication through our secure messaging system, enabling them to connect with each other and get to know one another better.

4. Privacy and Security:

We take the privacy and security of our users seriously. All communication and personal information shared on the platform are protected through robust security measures. User profiles are visible only to registered members, and we encourage users to exercise caution and avoid sharing sensitive information until they are comfortable.

5. Membership Plans and Payment:

NewMatrimony.in offers different membership plans with varying features to cater to different needs. Users can upgrade to premium plans for enhanced visibility, communication, and access to additional features. Payment for membership plans is processed securely through trusted payment gateways.

6. User Responsibility:

Users are responsible for ensuring the accuracy of the information they provide on their profiles. It is advised to use caution while sharing personal contact details and financial information. We recommend thoroughly verifying potential partners before committing to any serious relationship.

7. Technical Support:

In case users encounter technical issues while using our platform, our customer support team is available to assist. Users can contact us through the provided support channels, and we will strive to resolve issues promptly.

8. Refund Policy:

As our services are digital and revolve around the facilitation of communication and connections, we do not offer refunds for membership plans once they have been purchased. However, if you believe there has been an error in billing or payment processing, please contact our support team for assistance.

9. Changes to Policy:

NewMatrimony.in reserves the right to update or modify this Shipping and Delivery Policy as needed. Any changes will be communicated through our platform or via email to registered users.

Should you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our support team at support@newmatrimony.in.

Thank you for choosing NewMatrimony.in as your partner in the search for your life partner.

Sincerely,

The NewMatrimony.in Team